Your well-being is our responsibility

On pbc app Responsible Gaming
Stay safe, enjoy the game

Gaming is for fun, not stress. pbc app believes every player should play responsibly and within their limits. Our safe gaming tools and guidelines help you stay in control at all times.

Self-Exclusion Feature Set a Spending Limit Time Limit 18+ Age Verification Help Center
Our commitment

Why responsible gaming so important?

At pbc app, we believe gaming is a form of entertainment — not a solution to life's problems. Responsible gaming means playing when you choose to, staying within a set budget, and accepting losses as a normal part of the experience.

Online gaming is growing fast in Bangladesh — and so is the risk of gaming addiction. pbc app is committed to keeping our players healthy, happy, and financially secure. That's why we've introduced multiple safeguards to ensure responsible gaming.

Remember, responsible gaming isn't just about you — it's about your family and loved ones too. If you ever feel like gaming is getting out of control, contact our support team right away.

Important: pbc app is strictly for users aged 18 and above. Any underage account will be closed immediately and all associated transactions cancelled.

All responsible gaming tools on pbc app are completely free. You can set limits or self-exclude at any time from your account settings.

Core principles of responsible gaming
Play Within Your BudgetMaximum
Time ControlUrgent
Emotional controlImportant
Contact Family SupportUseful
Get SupportAdventure

  • Never chase losses hoping to win back what you've lost
  • Never game with borrowed money or by dipping into your savings
  • Gaming is entertainment, never a source of income
  • Avoid gaming when drinking or under emotional stress
Protection Tools

Of pbc app Safe gaming features

Our responsible gaming platform includes multiple powerful tools to keep you safe at all times.

Set deposit limit

Set a daily, weekly, or monthly cap on deposits. Reducing the limit takes effect immediately; increasing it requires a 24-hour waiting period.

Session Time Limit

Set a maximum time limit for each gaming session. Once the time is up, the pbc app will automatically show a warning and, if necessary, end the session.

Cooling-off period

Temporarily pause your account for anywhere from 1 day to 6 weeks. No gaming activity will be possible during this time — use it as a chance to step back and clear your head.

Self-Exclusion

Activate long-term self-exclusion for a period of 6 months to 5 years. During self-exclusion, access to your account and the opening of any new accounts will be completely blocked.

Reality Check Reminder

At your chosen intervals, pbc app will remind you how long you've been playing, how much you've spent, and whether it's time to take a break.

24/7 Help Center

Whether it's gaming addiction or just a feeling that things are getting out of hand, our trained support team is available around the clock to help in Bengali.

Warning Signs

Problem Gaming Recognize the Signs

Knowing these signs is essential to protecting yourself or someone you care about.

Signs Description Risk level
Ignoring Your Budget Repeatedly spending beyond the set budget, breaking limits with the mindset of "just this once". Moderate
Chasing Losses Repeatedly placing bigger bets to recover lost money is the most dangerous habit you can develop. High
Hidden from Family Concealing gaming activity and spending from family or friends. High
Impact on sleep and work Losing sleep, losing focus at work, or neglecting daily responsibilities due to gaming. Moderate
Gaming on borrowed money Borrowing money from friends, family, or a bank to fund gaming. High
Emotional Distress Feeling irritable, anxious, or down when unable to game. Moderate
Normal Enjoyment Playing occasionally within a set budget and accepting losses as a normal outcome. Safe
Step-by-step guide

How Set a Limit do it?

Setting limits on pbc app is straightforward. Just follow a few simple steps to make your gaming experience fully secure. Follow the guide below.

1
Log in to your account

Log in to your pbc app account and click the "Profile" or "Settings" icon.

2
Open the Responsible Gaming menu

Go to the "Responsible Gaming" section within Settings.

3
Choose Your Preferred Limit

Deposit limit, session time, cooling-off, or self-exclusion — choose whatever you need.

4
Set Amount & Duration

Set the limit amount and period (daily/weekly/monthly).

5
Confirm

Review all the details and click the "Confirm" button. Limit decreases take effect immediately.

6
Review regularly

Review your gaming history and spending every month, and adjust your limits as needed.

Healthy Gaming Tips

Daily Safe gaming habits

Responsible gaming is more than just setting limits — it's part of a balanced lifestyle. The tips below will help you build healthy gaming habits.

Set your budget in advance

Decide before you start — how much can you afford to spend on entertainment this month? Never go beyond that amount.

Take regular breaks

Take at least a 10-minute break every hour. Grab a cup of tea, go for a walk, or spend some time with your family.

Play for Fun Only

Never think of gaming as a way to earn money. Win and enjoy it, lose and move on — that mindset keeps you in good shape.

Keep up other hobbies

Sports, reading, or spending time with friends — keep life enjoyable beyond gaming.

Support & Resources

Seeking Help Not a weakness

Gaming addiction is a real issue. Seeking help at the right time is the most courageous step you can take.

Pbc app Support

Our trained support team is available in Bengali 24 hours a day, 7 days a week. Reach us via live chat.

Professional Counseling

Speak with specialist psychologists and counsellors in gaming addiction. We will help connect you with the right professional.

Family Support

If you think a family member may be struggling with a gaming problem, reach out to our Family Support section. We're here to help you find a way through it together.

Please Note: Setting limits or self-excluding on pbc app will not negatively affect your account in any way. Your balance stays protected, and once the self-exclusion period ends, you can resume playing as normal. Asking for help is a sign of courage.

Common Questions

About responsible gaming Frequently Asked Questions

No, your account balance is fully protected during self-exclusion. Once the self-exclusion period ends, you can log in and access your balance as normal. However, no withdrawals or gaming activity is possible while self-exclusion is active.

Limit decreases take effect immediately. However, increasing a limit requires a minimum 24-hour waiting period — this is designed to prevent impulsive decisions. This rule exists to protect you.

No. If a self-exclusion is active and someone attempts to open a new account under the same identity, the system will automatically detect and block it. This is a strict security measure.

Yes, family members can contact pbc support to raise a concern or request assistance regarding a loved one's account. We will do our best to help while maintaining full confidentiality.

Any underage account will be closed immediately and all transactions cancelled. pbc app verifies age at registration and investigates any suspicious accounts.

At the interval you set (e.g., every 30 or 60 minutes), a pop-up will appear showing how long you've been playing, your total spend, and a prompt to take a break. You can choose to continue playing or step away.
Safe gaming platform

Enjoy it responsibly pbc app

Enjoy bingo, casino, Sports Betting, and more in a safe environment. Sign up today and create your account with our responsible gaming tools.

Free Limit Setting
Self-Exclusion Feature
Bangla Support 24/7
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